Support Center

Open Grahachara → tap "Birth Chart" → enter your date of birth, exact time of birth, and place of birth. Our system will generate your complete Janma Pathra (birth chart) with all planetary positions, Dasa periods, and detailed interpretations.

Our Rahu Kalaya calculations are based on precise astronomical algorithms using the Swiss Ephemeris, calculated for your exact location in Sri Lanka. Timings are accurate to within seconds and automatically adjust for your city or town.

Go to the Porondam section in the app and enter both partners' birth details (date, time, and place of birth). The app will analyze all 20 Porondam factors and give you a detailed compatibility report with scores and explanations.

Yes! Grahachara fully supports both Sinhala (සිංහල) and English. You can switch languages anytime from Settings → Language. All horoscope readings, chart interpretations, and notifications are available in both languages.

For iOS: Settings → Apple ID → Subscriptions → Grahachara.
For Android: Google Play Store → Menu → Subscriptions → Grahachara.
You can change your plan, upgrade, or cancel from there. Cancellation takes effect at the end of the current billing period.

Refunds are processed through Apple App Store or Google Play Store. Visit your store's refund page and select the Grahachara subscription. If you need assistance, contact us at hello@wenthura.lk and we'll guide you through the process.

Please try these steps:
1. Make sure notifications are enabled in your device settings for Grahachara.
2. In the app, go to Settings → Notifications and ensure your preferred alerts are toggled on.
3. Restart the app.
4. If the issue persists, try reinstalling the app (your data is saved to your account).
Still having trouble? Email us at hello@wenthura.lk.

Open the app and go to Profile → Delete account. You'll be asked to confirm twice, and the deletion runs straight away: your account, birth details, charts, readings, conversations, palm readings and pictures all go. Purchase records are kept for up to twelve months so a refund dispute can still be answered. An active subscription must be cancelled separately in the App Store or Play Store — deleting the account does not stop the billing. See Delete your account.

It is held in Google Firebase, encrypted at rest by Google as standard, and everything the app sends travels over HTTPS. We do not sell it and we do not share it for advertising. Two things we would rather you heard from us than found out later: your birth details and questions are sent to Google's Gemini service, because that is what writes the readings (on iPhone and iPad the app asks you first, and you can withdraw it in Profile), and your readings are not end-to-end encrypted — the developer can reach account data through an administration tool to answer a support message or investigate a fault. Our full Privacy Policy spells all of it out.