Privacy Policy

Grahachara ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service"). Please read this policy carefully.

1 Information We Collect

1.1 Personal Information

When you create an account or use our Service, we may collect:

• Account Data: Name, email address, date of birth, time of birth, and place of birth.
• Profile Data: Language preference, notification settings, and app usage preferences.
• Payment Data: Subscription plan details processed securely through Apple App Store or Google Play Store. We do not store credit card numbers.

1.2 Automatically Collected Information

• Device Information: Device type, operating system version, unique device identifiers.
• Usage Data: Features accessed, time and date of use, in-app interactions.
• Location Data: Approximate location (city-level) for accurate astrological calculations, only with your consent.

1.3 Astrological Data

Birth chart data, Porondam compatibility queries, and daily horoscope preferences are used exclusively to provide personalized astrological readings. This data is stored securely and never shared with third parties for marketing purposes.

2 How We Use Your Information

We use the information we collect to:

• Provide personalized Vedic astrology readings, birth charts, and Porondam reports.
• Calculate accurate Rahu Kalaya, Nakath times, and planetary transits for your location.
• Send daily horoscope notifications and auspicious time alerts (with your consent).
• Process subscriptions and manage your account.
• Improve and optimize the Service's features and user experience.
• Respond to customer support inquiries.
• Comply with legal obligations.

3 Data Storage & Security

Your data is stored on secure, encrypted servers. We implement industry-standard security measures including:

• AES-256 encryption for data at rest.
• TLS 1.3 encryption for data in transit.
• Regular security audits and vulnerability assessments.
• Access controls and authentication for all internal systems.

4 Data Sharing & Disclosure

We do not sell your personal data. We may share information only in these limited circumstances:

• Service Providers: Trusted third-party providers who help us operate the Service (e.g., cloud hosting, analytics), bound by strict confidentiality agreements.
• Astrologer Chat: If you use our AI or human astrologer chat features, conversation data is processed to provide readings. Human astrologers only see anonymized birth data.
• Legal Requirements: When required by law, subpoena, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5 Third-Party Services

Our Service may integrate with or contain links to third-party services:

• Google Firebase: For authentication, analytics, and push notifications.
• Apple/Google Payment: For subscription processing via App Store and Play Store.
• Social Media: If you choose to share content to Facebook, Instagram, or TikTok.

These third parties have their own privacy policies, and we encourage you to review them.

6 Your Rights

You have the right to:

• Access: Request a copy of all personal data we hold about you.
• Correction: Update or correct inaccurate information.
• Deletion: Request deletion of your account and all associated data.
• Portability: Receive your data in a portable format.
• Opt-Out: Unsubscribe from marketing communications at any time.
• Withdraw Consent: Revoke location or notification permissions through your device settings.

To exercise any of these rights, contact us at privacy@grahachara.com.

7 Children's Privacy

Grahachara is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will promptly delete it. If you believe a child has provided us with personal information, please contact us at privacy@grahachara.com.

8 Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. After account deletion:

• Personal data is permanently deleted within 30 days.
• Anonymized, aggregated analytics data may be retained.
• Data required for legal compliance may be retained as necessary.

9 Cookies & Tracking

Our website uses minimal cookies for essential functionality:

• Essential Cookies: Required for the website to function (language preference, session).
• Analytics Cookies: Anonymous usage statistics to improve our Service (can be opted out).

We do not use advertising cookies or third-party trackers on our website. For more details, see our Cookie Policy.

10 Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date above and notify you through the app or via email for material changes. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11 Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: